| |
Prices All prices include 25% EU VAT. For companies that are within EU (Excluding Sweden) VAT can be deducted from the price before the order is made therefore the order will follow different procedure. Full company's information will be needed and for such orders customers should contact our Sales department on Sales@EuroDivingZone.com
Payment Methods Payments are received through highly secured payments companies such as PayPal and Payson for our international customers, in addition to the Cash on Delivery payment system for our Swedish customers. All payments are secured to eliminate any fraud risk for us as a company and you as customers.
Processing & Shipping All order are processed within 24 hours from the time they were ordered (On business days only). Depending on the ordered products, processing can take 3 - 5 days if products need to be ordered from one of our suppliers. Shipping duration will depend on the selected shipping method. For customers within EU, shipping can be done through the European Post Service and UPS. Shipping for outside of the EU will be made using UPS only in order to secure better shipping service where customers can track their packages online.
Warranty Claims & Return Policy Depending on the manufacturer, some products have 1 year warranty while others have up to 3 years warranty. The warranty information is written in the details page of each product. If a problem would occur in the future then the customer is responsible for the shipping cost in order to send us the package. The warranty does not cover problems which have occured due to misusing products therefore the customer has the responsibility to follow the manufacturer's guide lines and User's Manuals. If the purchased products are still unopened and unused then they can be returned within 10 days of the time they have been received by the customer. Refunds will be issued in the same way the payments have been received after we get the item(s) back and verify the condition of the returned goods. Shipping cost for returning products will be the customer's responsibility. |